Why does windows xp fail to shut down or restart from the start menu?
Tuesday, September 22nd, 2009I have an HP Pavilion computer with the windows xp home operating system. When I select shut down or restart from the start menu, the computer seems to be shutting down but after a few minutes it goes to a plain blue screen and never restarts or says that it is safe to turn off the power. What should I do to correct this?
I have tried all the suggestions so far and nothing has solved the problem yet.
By: angel
I have tried all the suggestions so far and nothing has solved the problem yet.
By: angel




